Our story started in 1894.

Maritz began as a fine jewelry business, offering valuable goods to the marketplace. Today, we continue to offer valuable goods, but instead of engagement rings, we produce customer engagement.

We’ve spent the past 75 years helping our clients attract, engage and retain customers through dynamic, meaningful loyalty programs. More than half of the Fortune Top 100 Companies offer a customer experience that Maritz has helped craft, and we’re not stopping there.

We’re using Behavioral and Decision Sciences to drive innovation and insight, creating programs that are built with people in mind. Instead of doing what’s always been done, we do what’s right for our clients – and their customers.

We’re ready for what’s next.

Maritz is a business built around human behavior. Our company has evolved with experience, but we don’t rely on convention or customs. We partner with a network of scientists, academics, business leaders and practitioners focused on human motivation.

Together, we tap into what’s next, using neuroscience, psychology and behavioral economics to design loyalty solutions that build customer relationships. Our programs are backed by science, and we’re positioned to solve your business challenges today and tomorrow.

We see things differently.

Our loyalty framework doesn’t just help us build impactful programs. It gives us unique insight into market trends, activations, communications and more. Take a look into how our team of experts sees things.

Loyalty Through a Millennial Lens, Part 3

Part 1 was all about Evan’s favorite brands and why he has an affinity to those brands. Part 2 was all about loyalty program’s biggest turn-offs. And now, Part 3 is all about customer data.

Seven Tips To Tap Your Customers’ Engagement Potential This Holiday Season

With the holiday season upon us, Americans will once again be participating in one of their favorite past-times – racking up points from credit card rewards programs...

What Does a Loyal Customer Really Look Like? (Podcast)

Have you ever wondered how banks and credit card companies can attract new customers and grow their purchasing relationship?

Let’s Get Started.

Connect with Maritz Loyalty today to learn how you can use behavioral science and strategy to build customer relationships.