From launch to true loyalty.

We’re committed to your program.

We believe successful loyalty programs and client satisfaction are created through project management expertise and transparency. That’s why our teams stay engaged and available, continually monitoring program activity, optimizing engagement and supporting client success.

Our approach supports every stage of the program management process.

Program Initiation

Take your program in the right direction.

Together, we’ll determine the best loyalty strategy, define your program guidelines and develop a plan to achieve your goals.

We set you up for success by partnering with you on the following:

  • Vision definition
  • Working session strategy
  • High-level project timelines

Program Launch

Press Start.

Ensure the best possible experience for your customers and the best possible outcome for your business.

We guide you on all aspects of your program launch, including:

  • Launch strategy
  • Best practices and benchmarks
  • Customer service
  • Marketing and communications calendar
  • Reporting and dashboards

Ongoing Success

We’re here when you need us.

While you have the independence and control to manage the program on your own, our team becomes an extension of yours.

We’re ready to support your program’s ongoing success through:

  • Ongoing project plan and strategy updates
  • Strategic Business Reviews
  • Roadmap reviews
  • Program Performance reviews

We’re here to help.

Contact us to see how these services can enhance your loyalty strategy.